Rodney, Philip

• (Article) Reputation and relationship capital of law firms

  01.04.2018
  According to Benjamin Franklin: "Glass, china and reputation are easily cracked and never well mended." But what does ?reputation' mean in the context of a law firm? In their paper ?Reputation and Performance in Large Law Firms?, Michael Smets, William Morris and Tim Morris suggest that it is: "? a signalling device that serves as a proxy for the quality of a firm's products, strategies and employees relative to its competitors, when communicating with clients and other stakeholders." This is as elegant a definition as one can find for a quality which is quite ephemeral in nature. The reality is that when applied to the supply of legal services, reputation is difficult to measure objectively.

• (Article) Protecting and enabling the firm - managing risk in law firms

  31.10.2024
  In this interview, Kate Ludlow and Philip Rodney discuss with risk expert Alastair Levy how risk can best be managed in law firms.