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Why clients care about knowledge management
Modern Lawyer
Vol. 2 - Iss. 2 pp. 12–16
Jan 2018
This article presents an easy-to-read guide to legal sector knowledge management for all law firm professionals, in all kinds of firms. In particular, it covers what 'knowledge' and 'knowledge management' (KM) mean, why clients care about strategic KM and what practical steps those who are new to KM can take to begin to gain the benefits.