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Be open, be honest and own up - communicating during a crisis
Modern Lawyer
Vol. 2 - Iss. 3 pp. 49–52
Oct 2018
No company is immune to crisis, so no company should be without some kind of plan to communicate in the midst of that crisis. Organisations which have good plans in place will weather crises far better than those that do not or those that believe that not communicating will insulate them in some way from the effects of the crisis.