AI in Application
An in-depth examination from the legal profession
Andrew Arruda, Peter Bennett, Kate Boyd, Karl Chapman, Dene Rowe, Richard Tromans, Robert Millard, Milos Kresojevic, Sondra Rebenchuk
Published: 2021
Pages: 106
eBook: 9781787425989
Up-to-the-minute insight into AI use cases in the legal industry, showing how artificial intelligence is being employed in law firms and law departments.
In December 2016, ARK's best-selling Robots in Law - a vendor neutral primer on what artificial intelligence could do in legal services was published. This was written as a snapshot of how things stood at that point in time. It was early days for AI in legal, so it wasn't about implementation or adoption but about technological developments and possible uses.
A year later, this book focuses on how firms have begun to adopt and use AI, providing detailed insight into the different practice areas or functions that AI has been used to drive efficiencies. The book is designed to help law firms learn lessons from previous implementations and consider which technology would be right for them to adopt.
Table of Contents
| Cover | Cover | |
|---|---|---|
| Title page | i | |
| Copyright page | ii | |
| Contents | iii | |
| Foreword | vii | |
| Executive summary | xi | |
| About the authors | xv | |
| Chapter 1: Teamwork, expertise, accuracy and collaboration – an award winningAI combination | 1 | |
| Introduction | 1 | |
| Allens’ real estate due diligence expertise | 2 | |
| Innovation starts with teamwork | 3 | |
| Automating expertise | 3 | |
| Extracting the key information | 4 | |
| Collaboration to provide increased transparency | 4 | |
| Preparing your firm | 5 | |
| Chapter 2: Preventative maintenance – how AI is helping reduce internal risk at Bates Wells Braithwaite | 7 | |
| Matter level risk assessment – an example of AI? | 8 | |
| A “devastatingly effective” matter risk system – 12 years of evidence | 9 | |
| The eureka moment | 10 | |
| Creating the system | 10 | |
| Expanding the scope | 12 | |
| Lawyers will not sign an untrue document | 13 | |
| Creating a good risk management culture | 13 | |
| The second eureka moment | 14 | |
| Impact on the firm | 15 | |
| Lessons for all firms? | 15 | |
| Risk, the barcode, and AI | 16 | |
| Chapter 3: AI and Big Law – practical lessons to achieving AI success | 19 | |
| Think big – act small | 19 | |
| Adopt an “AI here and now” mantra | 20 | |
| Senior management blessing is needed (but please, no stakeholder management) | 20 | |
| Run it as a runaway start-up | 21 | |
| Horizon scanning – excel at it! | 21 | |
| Use cases are key artifacts | 21 | |
| Collaborate (heavily) with AI vendors (use them to the maximum) | 22 | |
| Prototype heavily and measure benefits scientifically | 23 | |
| Be aware – you are disrupting your own organization | 23 | |
| Are you succeeding yet? | 24 | |
| Chapter 4: Easing the pain of regulatory compliance with machine learning | 27 | |
| Introduction | 27 | |
| What is machine learning contract analysis? | 27 | |
| Machine learning for compliance | 28 | |
| Uncertain regulations require proactive advice | 28 | |
| Expertise plus machine learning for comprehensive business advice | 29 | |
| Looking inside to find the answers | 30 | |
| Conclusion | 31 | |
| Chapter 5: Get Legal – how automated legal documents will change the legal profession | 33 | |
| What is document automation? | 33 | |
| The age of legal document automation | 34 | |
| The economics of document automation | 35 | |
| BWB’s experience of document automation as a fee earner productivity tool | 35 | |
| Cost of commercial Q&A precedents? | 36 | |
| Stage seven – cut out the lawyer, let the client answer the question | 36 | |
| Get Legal – a social purpose for BWB | 36 | |
| Issues | 37 | |
| Data protection – a breakthrough | 38 | |
| The future of law | 38 | |
| The legal market place for document automation | 39 | |
| Case maps | 41 | |
| Impact on the current legal sector of legal document automation | 41 | |
| Chapter 6: Democratizing the law by utilizing AI to reduce costs | 43 | |
| Van Horn Law Group | 45 | |
| Conclusion | 47 | |
| Chapter 7: iManage RAVN and Keoghs – streamlining the process of handling insurance disputes | 49 | |
| iManage RAVN | 50 | |
| iManage Extract | 51 | |
| Better than a human | 52 | |
| The future | 53 | |
| Chapter 8: How technology and AI is changing the legal value chain | 55 | |
| Riverview Law’s AI journey | 56 | |
| Lessons learnt – from house builders! | 57 | |
| The picks and shovels of the digital, disruptive, and AI age (it is all about the data) | 58 | |
| The need for legal operating platforms | 60 | |
| Chapter 9: The diverse world of legal AI use cases | 63 | |
| Introduction | 63 | |
| The diversity of legal AI applications | 63 | |
| Global diversity | 64 | |
| The multiple branches of legal AI | 65 | |
| And there is more… | 68 | |
| Chapter 10: Technology, convergence, and the transformation of legal services | 71 | |
| The roots of the current large law firm business model | 72 | |
| Convergence | 75 | |
| Finding the way forward | 81 | |
| In summary | 84 | |
| Chapter 11: AI on the ground – the voice of the legal profession | 85 | |
| Reference | 88 |
ANDREW ARRUDA
Andrew Arruda is a Canadian entrepreneur and lawyer, and chief executive officer and co-founder of the artificial intelligence company ROSS Intelligence, a leader in the legal technology industry. Andrew speaks internationally on the subjects of AI, legal technology, and entrepreneurship, and has been featured in publications such as The New York Times, BBC, Wired, CNBC, CBS, Bloomberg, Fortune, Inc., Forbes, TechCrunch, the Washington Post, and the Financial Times. A member of the Forbes 30 under 30 class of 2017, as well as a 2016 TED speaker, Andrew aims to forever change the way legal services are delivered. Prior to cofounding ROSS Intelligence, he worked at a Toronto litigation boutique and with the Canadian Department of Foreign Affairs, Trade, and Development in Lisbon, Portugal.
PETER BENNETT
Peter Bennett has been chief operating officer (COO) of Bates Wells Braithwaite since 2006. During that time BWB has expanded from GBP8 million to GBP25 million with a 225 headcount, converted to an LLP and then to an ABS, and has then become the only law firm in the UK to gain the world accreditation for being a socially responsible profit-making business (B Corps). He is the compliance officer for finance and administration (COFA), risk manager, data protection officer, leads the risk and compliance service, as well as having director level reports in accounting, Human Resources (HR), finance and Information Technology (IT).
KATE BOYD
Kate Boyd is vice president of marketing at Kira Systems. With more than 20 years' experience working with professional services companies around the world to embed cutting edge technology, she believes the combinations of great teams empowered with great technology opens exciting opportunities for firms of all sizes. Kate lives in Brooklyn where she geeks out over AI, cool tech, live jazz and peanut butter-filled pretzels.
KARL CHAPMAN
Karl Chapman is CEO of Riverview Law and Chairman of the Board of Kim Technologies. Riverview Law provides customers with a flexible, customer focused approach to the provision of legal services, underpinned by talented people, effective processes, scalable technology, and a customer-centric culture. Kim Technologies a leading edge software company that applies artificial intelligence capabilities to knowledge automation in any sector.
DENE ROWE
Dene Rowe is a partner, director of product development and sits on the executive board at Keoghs. In this role, Dene is responsible for developing Keoghs' product offering and also takes responsibility for the firm's information technology, from which he leads the innovation in the firm's case management and intelligence systems. Dene's experience in management of many legal, technology, insurance industry, and insurance litigation teams has given him a breadth of experience across all aspects of Keoghs' business areas and services.
RICHARD TROMANS
Richard Tromans is the founder of Tromans Consulting, which advises lawyers on strategy and innovation, including the adoption of legal AI/automation technology and its business benefits and impact. He has spent over 19 years working in the legal sector, focused on the UK and global legal markets. Richard is also the founder of the global legal AI and new technology site, Artificial Lawyer - www.artificiallawyer.com - which was recently recognized as one of the top 50 information sites in the world on artificial intelligence. See www.tromansconsulting.com for more information.
ROBERT MILLARD
Robert Millard is director of Cambridge Strategy Group (CSG,) a virtual management consultancy in the UK that utilizes a sophisticated digital collaboration platform to leverage a network of leading specialists in a variety of areas of business strategy and management. The firm is focused primarily on professional services and other deep knowledge enterprises. Rob is immediate past co-chair of the IBA's Law Firm Management Committee and currently serves on the steering committee of the IBA's "President's task force on the future of legal services". He is based in Cambridge, UK, but his clients span the globe.
MILOS KRESOJEVIC
Milos Kresojevic is the founder of AI.Legal Labs, and a thought leader on use of AI in legal industry. From IBM Research Lab, Silicon Valley to Freshfields Bruckhaus Deringer, Milos has contributed to the Law Society's report on "Technology Innovation in Legal Services" and is a regular speaker on AI and Big Law in New York and London. Milos was the winner of the first European LegalTech Hackathon. Milos' major professional experience stems from work in the IBM Research Lab and Silicon Valley on major innovative efforts for blue chip and start-up companies in the financial, insurance, transportation, and software sectors. Milos has an MBA degree from Columbia University and London Business School.
SONDRA REBENCHUK
Prior to joining Kira Systems, PR and communications lead, Sondra Rebenchuk practiced at the law firm Goodmans LLP in Toronto, where she focused on M&A and securities, and later transitioned to strategic communications firm, Longview Communications. She is passionate about the innovation of the practice of law and enjoys sharing stories of how individuals and firms are making remarkable contributions to the industry.