Business innovation
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Innovations in Client Experience
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Ken Grady, Julian Summerhayes, Yolanda Cartusciello, Kim Carr, Nathaniel Slavin, Sally Dyson, Edwin Bodensiek, Ryan Burruss, Stephen Poor, Judith McKay, Helen Hamilton-Shaw
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Tomorrow's KM: Innovation, best practice and the future of knowledge management
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Hélène Russell, Cyndi Murphy, Mona Alhefdhi, Raymond Olayinka, Sara Traynor, Randhir Reghunath Pushpa, Clare Harman Clark, Caroline White-Robinson, Vincent Ribiere
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Emerging Approaches to Law Firm Profitability
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Stuart Dodds, David J Parnell, Hélène Russell, Peter Lane Secor, Rupert Hawke, Paige Keith, Manish Khandelwal, Ariela Tannenbaum, Katherine Thomas, Srinivas Vadali, Thomas Van Der Moere, Zev J Eigen
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